Privacy Policy

Privacy Policy

Service First Cleaning LLCEffective Date: January 20, 2026

Service First Cleaning LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, submit forms, or communicate with us, including via SMS.

1. Information We Collect

We may collect the following types of personal information:Full namePhone numberEmail addressPhysical address (for service purposes)Service details and preferencesPayment-related information (processed securely through third-party providers)Communication history (emails, calls, and text messages)

2. How We Use Your Information

We use the information collected to:

Provide and manage cleaning servicesRespond to inquiries and customer support requestsSchedule appointments and send service remindersSend invoices, receipts, and service updatesCommunicate promotions or updates (only if you opt in)Improve our services and customer experienceComply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information.

We may share your information only with:

Service providers who assist in business operations (e.g., payment processors, scheduling tools, CRM systems)Legal or regulatory authorities if required by lawSMS Consent:SMS consent is not shared with third parties or affiliates.

4. SMS CommunicationsBy providing your phone number and opting in, you consent to receive SMS messages from Service First Cleaning LLC related to:

Appointment confirmationsService updatesBilling notificationsCustomer service communicationMessage and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP to any SMS message.

5. Data SecurityWe implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take appropriate steps to reduce risks of unauthorized access or disclosure.

6. Your Privacy RightsYou may request to:

Access your personal informationCorrect inaccurate informationRequest deletion of your information (subject to legal obligations)To make a request, contact us using the information below.

7. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.